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Oct 3, 2014 - You can convert any company file to a Mac version from a U.S. Versions of QuickBooks. In QuickBooks for Windows, open the company file you want to convert. Copy the.qbb file to a CD or USB drive or some other media.
QuickBooks Data Corruption A QuickBooks Company file may not open for a number of reasons. It may have become damaged the last time it was in use, or it may have been damaged due to some form of corruption on your hard drive where the file is stored. Other common factors include problems with reports or transaction templates that were left open within the file the last time it was closed (especially if you have the preference selected to ‘save desktop upon exit’.
Other reasons include using the wrong version of QuickBooks, or issues with the location of the file such as access permissions, problems with the file name and file extension, or a conflicting.QBW.tlg file are additional reasons why you might not be able to open the file. You may experience various error messages including the -6000 series (there are several), or the H### series, C= errors (such as C=343 or C=422, although these are rare), various Unrecoverable Errors (I wrote an article about this last week) and many more. Preliminary Step: The preliminary step is to always make certain that the problem is really with ‘your Company file’ and not QuickBooks itself. One good way of doing this is to press and hold the Control (Ctrl) key while double clicking the actual QuickBooks application icon (not your QuickBooks file icon). If the program still does not open while holding down the Ctrl key then you have a QuickBooks application issue, and not a ‘file issue’. If QuickBooks does open, then try opening a ‘sample company’ file, and if the sample company opens then chances are the problem is with ‘your own Company file’. So let’s assume for purposes of this article that you have determined that the problem must be with your Company file.
A short time back I also wrote an article about QuickBooks not allowing you to log-in, because the QBW.tlg file or the database server thought that you were logged-in, so I won’t go into those things now, other than as the QBW.tlg file may relate to other problems. Step 1: The 1st step that I recommend is that you return to the ‘No Company Open’ screen, if you have that sample file open, then select the option to close/log-off from the File Menu. Step 2: From the ‘No Company Open’ screen, the 2 nd step is to select the Utilities sub-menu from the File Menu, if the option to ‘Stop Hosting Multi-user Access’ is available, you want to select it.
What we are trying to accomplish here is ‘turn off’ the hosting function either on the computer you are using, or on any other computer on your network that is acting as the ‘host’. So you may need to go through the same steps I outlined a moment ago regarding use of the Ctrl key to open QuickBooks without any Company file being opened, then proceed to shut-down hosting on any/every computer you find it running. (Note: Hosting should NEVER be turned on in more than one computer on your network.) Step 3: The 3rd step is to use the Windows browse feature to locate the directory (folder) where your Company file is stored.
At this point you want to make a Windows ‘copy’ of your CompanyFile.QBW and CompanyFile.QBW.tlg file and safely store them away in a directory called ‘Safety-1’ you create (I almost always suggest on the ‘desktop’.) Now I want you to repeat this process to create another copy in an additional directory called ‘Safety-2’ and copy the two files to that directory as well. You can always ‘delete’ these copies if you don’t need them later (one copy is a true 'safety' copy, and the other will be used for 'testing purposes'.). Step 4: The 4 th step is to attempt to open the file by browsing to it via the ‘No Company Open’ window. Select the button to ‘Open or restore company file’ and select the option to Open a Company file. Browse to the normal location of the Company file and select it; however, before you click Open, we want to take steps to prevent reports and other windows (including transactions) from opening. To do this, hold down the Alternate (Alt) key when you click Open. Be certain to keep the Alt key held down until the file completely opens, or an error message is displayed, regardless of the length of time it takes for QuickBooks to fully load the file.
If the file opens then you will want to run the verify utility, chances are you may have a corrupted report or transaction template. Step 5: So if the file still didn’t open in step 4, then we are going to try to open the copy of the file in the ‘Safety-2’ directory you created under step 3 above, and we are going to use the steps outlined in step 4. Of course this time you will browse to the location of the file in ‘Safety-2’ and NOT the normal file location. Don’t forget to use the Alt key when attempting this step. If the file opens, then chances are you have either a problem with the file location or Windows permissions for the normal location of the file.
If the file still doesn’t open, then we have some more steps to try. Step 6: You will want to open the Safety-2 directory, and then ‘right click’ on the CompanyFile.QBW.tlg file, now select the option to ‘delete’ that file. We want to delete the transaction log (tlg) file so that the CompanyFile.QBW fle has no associated tlg file. Once you have deleted the.tlg file, proceed with attempting to open the file again, using the steps outlined in step 5 above.
If the file opens, then we know that the problem stems from either the.tlg file having the file ‘locked’, or a corrupted or mismatched.tlg file. In this case you can probable return to your original location, delete the.tlg file from that directory, and then open your normal QBW file. (Note: In such case, I would 'safely move' the 'Safety 1 directory' to a convenient 'archive' location so that you still have the copy of the QBW.tlg file available should you really have data damage within your file. Data services can sometimes use the QBW.tlg file to playback transaction history to correct some data errors.) Step 7: If you still were not able to open the file in step 6, then we are going to open the Safety-2 directory, and then ‘right click’ on the CompanyFile.QBW file; now select the option to ‘rename’ the file. We want to name this file something very simple so perhaps just call it Company.QBW for purposes of this test. Once you have deleted the tlg file, proceed with attempting to open the file again, using the steps outlined in step 5 above. If the file opens, then we know that the problem stems from an irregularity in the file name, Windows recognition of the file name, QuickBooks recognition of the file name, or Sybase protocols.
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(While Intuit will not tell you this unless you experience certain types of file problems, Sybase recommends that a database using their database server never have any non-alphanumeric characters of any type including spaces in the file name. Because QuickBooks automatically creates the ‘file name’ from the Company Name entered during set-up, it isn’t uncommon to find non-alphanumeric characters in QuickBooks Company file names.) If these seven steps haven’t resolved your problem, then chances are you have some serious corruption associated with the Company file itself. In some cases, although very rare in my experience, the might be able to resolve your problem. While I have written some not so glorious reviews of the QBFD in this publication, I haven’t given you a step by step because those instructions are downloaded with the tool. Who knows, in your specific case you might just get ‘the Doctor’ to solve the riddle of your ‘file that won’t open’.
Intuit offers their Data Services support as an escalated form of technical support, there are also a few very good independent file services that can help you with many such problems, and I am always happy to give you recommendations if you contact me directly. Best of luck! Tags by May 12, 2014 11:13 PM Comments (10). A couple of possibilities When QuickBooks closes with 'open windows' it automatically attempts to re-open the next time with those same windows open, it it encounters (reads) and error with either the window formatting (template) or the content (data) it many times will not open. The Alt key tells QB to ignore 'open windows' and simply open. If there was incomplete data in a window it was lost (you might be missing the transaction you had been working on and forgot was still open), or if it was a template well it might have fixed itself, but it may be an issue the next time you attempt to use it. Best of luck.
(Murph) insightfulaccountant.com 36 days ago. Excellent Help! Step 3 and 4 Perfect! After my computer shut down with my file open (lost power and battery died off), I tried everything I ever knew about getting back in. I finally gave up and found this article.
Simply copying the file to another directory and holding the ALT key, showed me that it was possibly the memorized transactions making it hang on open. Once I got the file open, I copied it back to the original location and it opened right up. Thanks for this great tip!
Tootechnical 232 days ago. A few possibilities Make sure that 'only one' computer is set-up to 'host' QuickBooks.
In multi-user environments only one computer should have hosting turned-on and that computer should be the computer where your Company file is actually stored. If more than one computer is hosting, the other network computers can easily be configured as to the QuickBooks Server and file location. If your network is set-up in a fashion that constantly changes the IP address of each of your computers internally, QuickBooks will have problems finding the QB Server and Company file. If not all the required firewall ports (inbound and outbound) on not only the server, but each computer, have been opened properly, you can sometimes loose access to the file location.
Insightfulaccountant.com 303 days ago. Re: Company Filee Thanks for sharing this useful information to fix this quickbook error. It's really a very serious issue and we had encountered recently.
After doing a lot of manual tricks, didn't get any success. At last, we took help from this third party application that successfully fixed and restored quickbook database files back to their original stage: I just want to say that if anybody is unable to fix such corruption error manually, try this excellent tool and save your data. Ricky Mitchum more than 2 years ago.
QuickBooks Accountant Desktop PLUS is a subscription plan that includes the latest version of QuickBooks Accountant software, plus additional services: ongoing software enhancements and new features added during the year; Client Collaborator to ask questions and get answers from clients right from QuickBooks; Accountant's Copy File Transfer Service so you can send the Accountant's Copy through Intuit's secured servers; Accountant Toolbox for access to accountant tools right from your client's copy of QuickBooks; and optional auto-renewal of your yearly plan. QuickBooks Accountant is designed for professionals who support multiple accounting clients. It has all the functionality of QuickBooks Pro and Premier, and it includes unique, time-saving tools that help streamline accountants' work including: Accountant Toolbox — unlock access to powerful accountant tools on the go - at your client's office or in a remote/hosted situation. Use the toolbox directly from your client's QuickBooks Pro or Premier software and complete key tasks right on the spot — like writing off multiple invoices in one screen, batch entering and reclassifying transactions, and fixing incorrectly recorded sales tax payments. Multi-instance 1 — allows you to open two different company files at the same time by opening two instances of QuickBooks Accountant. Client Data Review - gives you 8 specialized tools to help quickly find and fix common data entry errors, such as writing-off invoices in batch instead of individually, reclassify transactions in batch, easily see changes to account balances on one screen, quickly identify and fix incorrectly recorded sales tax payments.
Accountant's Copy 2 — allows you and your client to work in the same file simultaneously by setting a dividing date in the file. You work in the past period, while your client works in the current period. Once you have made changes, your client can incorporate the changes with their file. Batch Enter Transactions — enables you to enter hundreds of client transactions, all at once on a screen designed for power data entry. Easily paste transactions from Excel too.
You can customize the columns to enter transactions such as checks, deposits and credit cards transactions. Email Journal Entries 3 — you can create adjusting journal entries and email them to clients for easy and automatic import into their QuickBooks with just a click. Toggle 4 — QuickBooks Accountant 2015 includes full working copies of QuickBooks 2015 Pro, Premier and Premier Industry editions. This allows you to exchange, open, modify, and return accounting records with your QuickBooks 2015 clients. Some features in QuickBooks Accountant Desktop 2015 allow you to work on client files from QuickBooks 2015 and 2014 depending on how you choose to work with your clients accounting records.
QuickBooks Accountant Desktop 2015 is built to allow you to easily exchange and work with your clients' QuickBooks 2015 accounting files. There are three different ways to exchange QuickBooks accounting data, to suit how you work with your clients. Accountant's Copy Allows you to exchange, open and adjust virtually all your clients' prior period accounting records from QuickBooks Pro 2015 and QuickBooks Premier 2015. When you've finished making adjustments, your client can review and merge your changes into their ongoing accounting records. Backup Copy Open, adjust, and return full data files from your clients' 2015 QuickBooks files. When the client imports a backup file, it overwrites the current file. If you want the client to import your changes, they must stop work in their file so their work is not lost.
You can open and modify files from prior year versions. However, files opened and converted in QuickBooks Accountant 2015 cannot be sent back to prior year versions of QuickBooks. Portable Company File All the benefits of a Backup Copy but in a much smaller file size making it easier to email. Contains only your company file financial data but doesn't have related files such as letters, logos, images, and templates. If you offer payroll services as a part of your practice, Intuit has a solution designed specifically with you in mind: Intuit QuickBooks Payroll Enhanced for Accountants gives you the control and flexibility to process payroll for up to 50 clients with a single payroll subscription.
Federal and most state tax forms are provided and filled out automatically with your clients' QuickBooks data, so there is no need to enter data more than once. This can minimize data entry errors from storing data in multiple places. A client using QuickBooks Pro or Premier 2014 or 2015 sets a dividing date that determines past and current periods, and then creates and transfers an Accountant's Copy (.QBX) to their accountant.
The client continues working on their QuickBooks file, and is restricted from changing the past period. You receive the Accountant's Copy from the client, and convert it to a working Accountant's Copy (.QBA).
You can add or adjust virtually all Banking, Sales, Customer and Vendor transactions and complete bank reconciliations. Additionally, you can adjust and merge the chart of accounts. There are some restrictions in what you can edit. You cannot edit transactions in the current period, but can add transactions. Once you have completed your changes, you can review the change summary, add a client note, and export the changes (.QBY).
Your client can review the changes and then automatically import them into their working copy of QuickBooks. After import, the dividing date is removed, and you can 'Set closing date' in their file to password protect and preserve your changes. Only QuickBooks Pro and Premier 2014 or 2015 allow the client to create an Accountant's Copy that can be opened in QuickBooks Accountant 2015. If a client creates an Accountant's Copy using an older version of QuickBooks Pro or Premier, the accountant will not be able to open this file directly as an Accountant's Copy in QuickBooks Accountant Desktop 2015.
The accountant can upgrade the file to a QuickBooks 2015 format, but the file will be converted to a regular working copy (.QBW) and not an Accountant's Copy. You can enter client checks, deposits or credit card charges/credits using this feature. You can customize the screen to include just the fields you want for a particular type of transaction. So instead of tabbing through a register and clicking 'save' for each transaction, you can enter them all at once and click save. If your client sends you information in a spreadsheet or you download bank transactions for them as a.CSV, you can copy complete rows from Excel and paste them directly into Batch Enter Transactions. Sending journal entries to your clients is a great way to cut down on the time spent exchanging files and confusion for you client.
It's essentially an alternative to sending back an Accountant's copy. After you make your journal entries, click the 'Send General Journal Entries' button on the top of the form and select the entries you want to send. Your client receives an email with a.QBJ file attached. Your client simply needs to have the company file open and double click the downloaded.QBJ file and it will import the entries automatically.
The journal entries must be made in Accountant Edition 2013 or newer editions and sent to client on a QuickBooks 2013 or newer editions only. QuickBooks was originally built for small business owners as an accounting management tool to help them make faster work of repetitive tasks. Instead of requiring small business owners to make double-sided entries, QuickBooks automatically provides the balanced entry in the background. While QuickBooks does not default to using account numbers, you may choose to use account numbers if that's your preference. To use account numbers, open a QuickBooks file. Then, navigate to 'Edit' and select 'Preferences.'
Enable the check box for 'Use account numbers.' QuickBooks was built to provide flexibility and legitimacy to small business owners and accounting professionals. Closing periods are an important step to ensuring the validity of a company's books. To set a closing date and password in QuickBooks, open a QuickBooks file, navigate to 'Preferences,' and select the 'Company' tab. If you did not password protect the close date and changes have occurred in the closed period, you can use the Closing Date Exception Report to quickly identify the errors.
QuickBooks Accountant Desktop 2015, QuickBooks Premier Manufacturing and Wholesale 2015, and QuickBooks Premier Retail 2015 have comprehensive inventory features for product-based businesses. Multi-Instance also available in QuickBooks Accountant 2011 and newer versions, QuickBooks Accountant Enterprise 11.0 and newer versions. Does not allow the same QuickBooks file to be open concurrently, must be two different QuickBooks files.
Some restrictions apply in either the first instance, second instance or both instances; see for more information. Works with Accountant Copy files from QuickBooks Pro, Premier, and Premier Industry Editions 2013 and newer versions. Payroll transactions cannot be adjusted. Not all fields can be accessed in QuickBooks 2013 files; including 1099 Account Mapping and modify and merge class lists.
Previous versions of Accountant's Copy restricted reconciliation after the dividing date. Additional fees apply for file transfer services across Intuit servers.
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Send General Journal Entry feature is available in QuickBooks Accountant 2013 and forward and the client must use QuickBooks 2013 or newer version to import the journal entry. Works with QuickBooks Pro, Premier, Industry Editions 2014. Does not work with QuickBooks Enterprise Solutions, QuickBooks for Mac, or QuickBooks Online Edition.